Terms of Service

Effective: 13 July 2026 · Version 1.3

This document is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signature.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Rule 4 of the Consumer Protection (E-Commerce) Rules, 2020, that require publishing the rules and regulations, privacy policy and Terms of Use for access to or usage of https://uvva.life (the "Website"), including the related Uvva AI mobile application (together, the "Platform").

These terms govern your use of the Uvva AI app and website, operated by BRIDGEGAPS CONSULTING (OPC) PRIVATE LIMITED ("we", "us"), a company incorporated under the Companies Act, 2013 with its registered office at 23, 80 Feet Road, HAL 3rd Stage, New Tippasandra, Indiranagar, Bengaluru, Karnataka 560075, India (CIN: U72900KA2021OPC155883). By using Uvva AI you agree to these terms.

The most important term: Uvva AI is a lifestyle coaching app, not a medical service. It does not provide medical advice, diagnosis, or treatment, and it is not a substitute for consultation with a qualified doctor. Coaching content is general wellness guidance. If you have warning signs — or any doubt — see a doctor. When the app detects potential warning signs in what you share, it will tell you clearly to do exactly that.

The service

About the AI coach

The coach is an AI. It can be wrong or incomplete; its responses are general information about lifestyle and habits, not professional, medical, legal, or financial advice. We do not guarantee the accuracy of any AI response, or any particular result or health outcome from using Uvva AI. Use your own judgment and consult a qualified professional where appropriate.

This applies equally to anything the coach says aloud in a voice session. At the start of a voice session the coach identifies itself as an AI and not a doctor. The coach does not diagnose conditions, prescribe or recommend specific medicines or dosages, or claim to cure, treat, or prevent any disease — in text or in speech (consistent with the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954).

Eligibility

You must be 18 or older to use Uvva AI, and you confirm that you are when you sign up. We do not knowingly collect or process the personal data of anyone under 18; if we learn that we have, we will delete it. The app is currently offered in India.

Safety & crisis support

Uvva AI is not an emergency or crisis service. If you are in danger or thinking about harming yourself, please contact a qualified professional or a helpline immediately — for example, Tele-MANAS at 14416 or 1-800-891-4416, or KIRAN at 1800-599-0019 (India, available 24×7). If something you share suggests you should be seen by a doctor or need urgent help, the app will tell you clearly and point you to these resources.

Subscription & billing

Your responsibilities

Intellectual property

All content, design, software, and materials on the Platform are owned by or licensed to us and are protected by applicable intellectual-property laws. Your subscription grants you a personal, non-transferable, revocable licence to use the app for its intended purpose; no ownership or other rights in our content are transferred to you.

Indemnity & force majeure

You agree to indemnify and hold us harmless from any claim, demand, loss, or reasonable expense arising out of your breach of these terms or your violation of any law or the rights of a third party. Neither party shall be liable for any failure or delay in performing its obligations where such failure or delay results from an event beyond its reasonable control (a force-majeure event).

Limitation of liability

To the maximum extent permitted by law, our liability arising out of or relating to the service is limited to the amount you paid us in the 3 months preceding the claim. We are not liable for decisions you make — including decisions about seeking or delaying medical care — except where the law provides otherwise. Nothing in these terms limits liability that cannot be limited under Indian law.

Data

Your data is handled per our Privacy Policy — including your right to delete everything, anytime, from inside the app.

Changes

We may update these terms; material changes will be notified in the app. Continued use after notice constitutes acceptance.

Governing law

These terms are governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, India.

Contact

support@uvva.life · +91 81054 16612 · BRIDGEGAPS CONSULTING (OPC) PRIVATE LIMITED, 23, 80 Feet Road, HAL 3rd Stage, New Tippasandra, Indiranagar, Bengaluru, Karnataka 560075, India. CIN: U72900KA2021OPC155883.

For grievances, the full name and contact details of our Grievance Officer are published in our Privacy Policy.